1. Acceptance of Terms

By placing an order on www.spraygrounddeals.com (hereinafter “the Website”), you agree to be bound by these Terms of Purchase, our Privacy Policy, and all applicable terms and conditions governing the use of our services. These terms apply to all purchases of Sprayground products through the Website, including limited-edition backpacks and related items. If you do not agree to these terms, please do not complete a purchase.

2. Eligibility & Order Placement

  • You must be at least 18 years of age or have legal guardian consent to make a purchase.
  • To place an order, you must provide accurate, complete, and current information (including name, shipping address, contact details, and payment information). We reserve the right to reject or cancel any order if information provided is inaccurate or incomplete.
  • All Sprayground designs are limited edition and produced only once. Availability is subject to stock on hand, and we cannot guarantee fulfillment of orders for out-of-stock items. In the event of a stock discrepancy, we will notify you promptly and issue a full refund if payment has been processed.

3. Pricing & Payment

  • All product prices are displayed in United States Dollars (USD) and include applicable taxes (where required by law). No additional hidden fees will be added to your order.
  • We accept major credit cards, debit cards, and other secure payment methods as indicated on the Website. Payment must be completed at the time of order placement—failure to provide valid payment information will result in order cancellation.
  • We do not store full payment credentials. All payment transactions are processed through secure, third-party payment processors compliant with industry security standards (e.g., PCI DSS).

4. Shipping & Delivery

  • Free Global Shipping: All orders qualify for complimentary shipping, with no minimum purchase requirement.
  • Processing Time: Orders are processed and shipped within 1-3 business days of confirmation.
  • Delivery Time: Estimated delivery is 6-12 business days from the date of shipment, regardless of domestic or international destination. Delivery times are estimates only and may be affected by customs delays (for international orders) or unforeseen logistics issues.
  • Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been dispatched. It is your responsibility to monitor the tracking status and receive the delivery at the provided shipping address.

5. Returns & Refunds

  • 60-Day Return Policy: You may return any unused, unwashed, and undamaged product (with original packaging and tags intact) within 60 days of delivery for a full refund.
  • Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. You will receive instructions for returning the item. Return shipping costs (if applicable) are the responsibility of the customer, unless the return is due to a defective product or our error.
  • Refund Processing: Once returned items are received and inspected, refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

6. Product Authenticity & Limitations

  • All products sold on the Website are authentic Sprayground items, sourced directly from authorized distributors. We stand behind the authenticity of every product.
  • Limited-edition products are final sale once purchased, except in cases of defect or authenticity issues. We do not offer exchanges for limited-edition items due to their exclusive nature.
  • We are not liable for any damage to products caused by improper use, mishandling, or normal wear and tear after delivery.

7. Cancellations & Modifications

  • You may request to cancel or modify an order within 24 hours of placement, provided the order has not yet been processed or shipped. To do so, contact customer service immediately at [email protected].
  • Once an order has been processed or shipped, we cannot accommodate cancellations or modifications. You may return the item in accordance with our 60-day return policy after delivery.

8. Limitation of Liability

  • Sprayground Deals shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, use, or inability to use our products or services, including but not limited to lost profits, delays, or inconvenience.
  • Our total liability for any claim related to your purchase shall not exceed the total amount paid for the affected product(s).
  • We are not responsible for any issues caused by incorrect shipping information provided by you, including lost or misdelivered packages.

9. Governing Law

These Terms of Purchase shall be governed by and construed in accordance with the laws of the state of North Carolina, United States, without regard to its conflict of law principles.

10. Contact Us

For questions, concerns, or disputes related to these Terms of Purchase or your order, please contact us:

Address: 2742 Oakwood Avenue, Charlotte, North Carolina 28205, United States

Email: [email protected]

Website: www.spraygrounddeals.com